CHAPTER I. IDENTIFICATION, CONTACT AND ACCEPTANCE

CLAUSE ONE. SOLE CHANNEL. All communications related to shipping/delivery, incidents, clarifications, cancellations due to delay, or notices derived from this Policy must be directed exclusively to: hola@8888home.com

CLAUSE TWO. OPERATIVE REFERENCE ADDRESS. For notification and logistics reference purposes: C. Ignacio Mariscal 24, Col. Tabacalera, Alcaldía Cuauhtémoc, C.P. 06030, Mexico City, CDMX.

CLAUSE THREE. EXISTENCE AND CONSENT (COMPLIANCE FLOOR).

• I. For the existence of the contract, consent and subject matter are required (CCF, articles 1794 et seq.).
• II. The Customer acknowledges the validity of acceptance by electronic means and by conclusive acts (tempus regit actum), pursuant to the e-commerce framework of the Commercial Code, as applicable.
• III. In consumer matters, the Provider shall inform and respect the terms, modalities, and conditions offered or agreed for delivery (LFPC, articles 7 and 74; and, for e-commerce, 76 BIS section V, as applicable).

CHAPTER II. DEFINITIONS (INTERPRETATION PRO 8888 HOME)

CLAUSE FOUR. DEFINITIONS.

• I. "8888 HOME": the provider operating the Site and contractual sovereign of the relationship.
• II. "Customer/User": the person who places the Order and/or receives or intends to receive delivery.
• III. "Order": purchase of physical goods subject to this Policy.
• IV. "Duly Completed Order": one whose (a) payment was authorized/confirmed; (b) anti-fraud verification (if applicable) was satisfactory; and (c) delivery address/phone/data are complete and verifiable.
• V. "Shipment": the moment the good is physically placed in the Carrier's possession.
• VI. "Carrier": third party responsible for transport (courier/messenger/freight).
• VII. "Maximum Shipment Period": the agreed period pursuant to Clause Six.

CHAPTER III. SCOPE AND PRIORITY

CLAUSE FIVE. SCOPE. This Policy applies exclusively to physical goods. If an Order includes digital goods, subscriptions, or services, those shall be governed by their specific rules and by what is shown at checkout, as applicable.

CLAUSE SIX. PRIORITY AND "AGREED" PERIODS.

• I. The agreed period for shipment/delivery shall be as shown on the product page, checkout, and/or Order confirmation.
• II. In the absence of an express display, the Customer accepts as the agreed period the supplementary Maximum Shipment Period provided in this Policy, which is deemed informed and agreed by incorporation by reference (LFPC 7 and 74, as applicable).

CHAPTER IV. PROCESSING, VERIFICATION AND OPERATIONAL CAPACITY

CLAUSE SEVEN. PROCESSING / HANDLING (NOT A GUARANTEE; OPERATIONAL CONDITION).

• I. "Processing" includes verification, picking, packing, and preparation after Order acceptance.
• II. Due to the logistical nature, processing may take up to thirty (30) business days, without constituting a breach, as it is part of the preparation flow prior to Shipment (ad cautelam).
• III. 8888 HOME may suspend processing in case of suspected fraud, inconsistencies, chargebacks, lack of verification, or undeliverable address, until the Customer remedies such situation.

CHAPTER V. MAXIMUM PERIODS

CLAUSE EIGHT. MAXIMUM SHIPMENT PERIOD.

• I. Displayed agreed period. When a shipment period/window is displayed, that shall be the agreed period.
• II. Supplementary maximum period (if no other is displayed). If no specific period is displayed, the Customer accepts that 8888 HOME may ship within a maximum period of one hundred and eighty (180) calendar days from receipt of a Duly Completed Order.
• III. The Customer acknowledges that the foregoing period constitutes a material condition of the contract and was a determining factor for the price/offer, and is therefore expressly agreed by adhesion.

CLAUSE NINE. TRANSIT PERIODS (ESTIMATED, NOT GUARANTEED).

• I. Carrier transit times are estimates and may vary due to route, season, capacity, weather, customs, acts of authority, and force majeure.
• II. Without prejudice to non-waivable rights, the Customer accepts that transit may range, even for domestic deliveries, between ten (10) and sixty (60) business days from Shipment, without constituting a breach attributable to 8888 HOME when caused by the Carrier or circumstances beyond reasonable control.

CHAPTER VI. CARRIERS, METHODS, RATES, RESTRICTIONS AND TAXES

CLAUSE TEN. METHODS AND RATES.

• I. Rates, handling charges, and methods are shown at checkout.
• II. 8888 HOME may use a different carrier or method from that shown if reasonably necessary to complete delivery.
• III. Shipping costs (including express and handling) are non-refundable, except by legal obligation or cancellation prior to Shipment pursuant to this Policy.

CLAUSE ELEVEN. RESTRICTIONS; CUSTOMS; CUSTOMER'S OBLIGATIONS (ABSOLUTE INDEMNITY).

• I. 8888 HOME may restrict destinations, reject PO Boxes/freight forwarders, require signature, or condition deliveries for security reasons.
• II. Unless expressly stated at checkout, the Customer assumes all taxes, duties, tariffs, customs charges, and local expenses.
• III. The Customer grants ABSOLUTE INDEMNITY: they agree to hold 8888 HOME harmless from any claim, fine, or expense arising from the foregoing.

CHAPTER VII. ESTIMATES, DISCLAIMER OF WARRANTY AND FORCE MAJEURE

CLAUSE TWELVE. NO GUARANTEE OF DATE. DELIVERY DATES AND TRANSIT TIMES ARE ESTIMATES AND NOT GUARANTEES, especially when a Carrier or force majeure is involved. 8888 HOME is not liable for delays attributable to the Carrier or circumstances beyond its reasonable control.

CHAPTER VIII. ADDRESS; UNDELIVERABLE; RE-SHIPMENT

CLAUSE THIRTEEN. ADDRESS ACCURACY.

• I. The Customer is responsible for providing a complete and accurate address.
• II. If the package is returned due to incorrect/incomplete/undeliverable address, refusal, failure to collect, or Customer instructions, 8888 HOME may: (a) re-ship at the Customer's expense; or (b) cancel and refund only the item price minus shipping/handling and reasonable permitted charges.

CHAPTER IX. DELAYS: NOTICE, CONSENT, CANCELLATION AND REFUND

CLAUSE FOURTEEN. DELAY NOTICE. If 8888 HOME determines it cannot ship within the agreed period (or within the supplementary maximum period), it will issue a delay notice indicating a revised date/window and lawful options. (With due respect and subject to law: LFPC 7 and 74).

CLAUSE FIFTEEN. DELAY CONSENT MECHANISM.

• I. Defined and bounded delay: if the new window is defined and does not exceed sixty (60) additional calendar days, 8888 HOME may treat the Customer's silence as acceptance, unless express cancellation is made within the period indicated in the notice.
• II. Greater, indefinite, or successive delay: if the delay exceeds sixty (60) days, is indefinite, or is a second/subsequent delay, 8888 HOME may require affirmative consent; if not provided, it may cancel the unshipped portion and proceed pursuant to Clause Sixteen, without prejudice to the consumer's non-waivable rights.

CLAUSE SIXTEEN. CANCELLATION BEFORE SHIPMENT AND RESTITUTION.

• I. If cancelled before Shipment (by 8888 HOME or by the Customer when applicable), 8888 HOME will return the amounts related to unshipped merchandise, within the minimum period required by applicable law and without undue delay, to the original payment method when possible, it being understood that crediting times depend on the bank/processor.
• II. 8888 HOME shall not be obligated to refund already-accrued shipping costs or services already rendered, except by legal obligation.

CHAPTER X. TRACKING, CONFIRMATION AND PARTIAL SHIPMENTS

CLAUSE SEVENTEEN. TRACKING AND CONFIRMATION. Where available, tracking will be provided; delivery may be confirmed by scan, signature, photograph, or other means of the Carrier.

CLAUSE EIGHTEEN. PARTIAL SHIPMENTS. 8888 HOME may ship in installments; delay/cancellation rights apply only to the unshipped portion.

CHAPTER XI. LOSS, THEFT, SHORTAGES AND DAMAGES

CLAUSE NINETEEN. "DELIVERED" BUT NOT RECEIVED. If tracking shows "delivered" but the item was not received, the Customer must report within seven (7) calendar days. 8888 HOME may require a declaration and/or management with the Carrier; it is not liable for theft after delivery to the fullest extent permitted.

CLAUSE TWENTY. LOSS IN TRANSIT. If tracking indicates loss in transit, 8888 HOME will evaluate and may, at its sole discretion, re-ship, grant credit, or provide restitution, except where otherwise required by law.

CLAUSE TWENTY-ONE. DAMAGE IN TRANSIT (48 HOURS). The Customer must inspect and notify within forty-eight (48) hours with photos of the damage, packaging, and tracking label; 8888 HOME may require return for inspection. If validated, it may replace, repair, or provide restitution pursuant to applicable policies and law.

CHAPTER XII. TITLE AND RISK (Res Perit Domino)

CLAUSE TWENTY-TWO. TITLE AND RISK. To the fullest extent permitted, title and risk transfer to the Customer when the good is placed with the Carrier for Shipment, without limiting the consumer's non-waivable rights where applicable.

CHAPTER XIII. MODIFICATIONS

CLAUSE TWENTY-THREE. UPDATES. 8888 HOME may update this Policy; the current version will be published and will apply prospectively to new Orders, unless otherwise required by law.

CHAPTER XIV. JURISDICTION, WAIVER OF FORUM AND SUBMISSION

CLAUSE TWENTY-FOUR. SUBMISSION TO COMPETENT AUTHORITY.

• I. For civil/commercial disputes (to the extent not reserved to non-waivable jurisdictions), the parties submit to the competent courts of Mexico City, expressly waiving the jurisdiction of the Customer's current or future domicile, as agreed submission to competent authority (renuntiatio fori).
• II. For consumers, the foregoing applies only to the extent legally permissible, without prejudice to public order jurisdictions.

SOLE ANNEX. TECHNICAL DEFINITIONS OF CAPACITY ("SHADOW" PROTOCOL)

For strictly administrative purposes of tax identification and capacity, and without altering the fact that the operative relationship and public-facing interface is held under the trade name "8888 HOME", the existence of an administrative support entity is hereby noted, denominated osgo capital, RFC OCA200623SK5, with address at C. Ignacio Mariscal 24, Col. Tabacalera, Alcaldía Cuauhtémoc, C.P. 06030, Mexico City, CDMX; this mention is limited to this Annex ad cautelam.

CLAUSE ONE. ACCEPTANCE AND LEGAL CAPACITY

The use of the Site implies full and unconditional acceptance of this Policy. The User declares that they are of legal age and have the legal capacity required to enter into binding agreements under applicable law. Minors may only use the Site through and under the direct supervision of their parents, guardians, or legal representatives, who shall assume full responsibility for such use.

CLAUSE TWO. PROHIBITED CONDUCT — GENERAL PROHIBITIONS

Users are expressly prohibited from performing any of the following acts when using the Site:

• I. Using the Site for any purpose contrary to law, morality, public order, or the rights of third parties.
• II. Reproducing, distributing, modifying, publicly communicating, or exploiting in any form the contents, trademarks, industrial designs, or any intellectual property of 8888 HOME without prior written authorization.
• III. Transmitting, uploading, or distributing content that is unlawful, defamatory, obscene, threatening, invasive of privacy, harmful, or otherwise objectionable.
• IV. Interfering with or disrupting the integrity, security, or proper operation of the Site, its servers, networks, or any related infrastructure.
• V. Attempting to gain unauthorized access to any part of the Site, other accounts, systems, or networks connected thereto.

CLAUSE THREE. FRAUD AND MISUSE

The following acts constitute fraud or misuse and are absolutely prohibited:

• I. Using false, incomplete, or third-party payment methods, identities, or credentials.
• II. Creating multiple or duplicate accounts to circumvent restrictions, suspensions, or bans applied by 8888 HOME.
• III. Initiating unjustified chargebacks or disputes after receiving the product or service as agreed, without prior communication with 8888 HOME through the official channel hola@8888home.com.
• IV. Manipulating prices, offers, or promotions through technical means, exploiting errors, or any other form of bad faith.
• V. Impersonating 8888 HOME, its employees, agents, partners, or any other user.

CLAUSE FOUR. SCRAPING, AUTOMATED ACCESS AND REVERSE ENGINEERING

Without prejudice to any other applicable legal action, Users are prohibited from:

• I. Using robots, spiders, crawlers, scrapers, or any automated tool to extract, index, or copy content, data, prices, listings, images, or any other information from the Site without express written authorization.
• II. Accessing the Site's APIs, databases, or back-end services through means not expressly enabled by 8888 HOME.
• III. Decompiling, disassembling, reverse engineering, or attempting to derive source code from any software, algorithm, or system used in the Site.
• IV. Framing, mirroring, or deep-linking to any page of the Site without prior written consent.

CLAUSE FIVE. HARASSMENT, DISCRIMINATION AND OFFENSIVE CONTENT

8888 HOME is a space committed to respect and dignity. It is strictly prohibited to:

• I. Harassing, threatening, intimidating, or inciting violence against any person, group, or entity.
• II. Publishing or sharing content that is discriminatory based on race, ethnicity, gender, sexual orientation, religion, disability, nationality, or any other protected characteristic.
• III. Posting unsolicited commercial communications (spam), chain messages, or any material that unfairly competes with or harms the interests of 8888 HOME.
• IV. Uploading or sharing sexual, violent, or degrading content of any kind.

CLAUSE SIX. FALSE INFORMATION AND REVIEWS

The integrity of the information published on the Site is essential. Therefore:

• I. Users must provide truthful, accurate, and up-to-date data when registering, purchasing, or using any form or service on the Site.
• II. It is prohibited to publish false, misleading, or manipulated reviews, ratings, or testimonials, whether positive or negative, with the purpose of affecting the reputation of 8888 HOME, its partners, or other users.
• III. Coordinated or incentivized campaigns to alter ratings or public perception of the Site or its listings are prohibited.

CLAUSE SEVEN. SECURITY OF CREDENTIALS AND ACCOUNTS

Each User is solely responsible for maintaining the confidentiality of their login credentials. In this regard:

• I. The User must immediately notify 8888 HOME of any unauthorized use of their account or any security breach of which they become aware, via hola@8888home.com.
• II. 8888 HOME shall not be liable for any loss or damage arising from the User's failure to comply with this security obligation.
• III. Users may not transfer, assign, or lend their account to third parties under any circumstances.
• IV. The use of tools that automatically save passwords or autofill forms on shared, public, or unsecured devices is the User's sole responsibility.

CLAUSE EIGHT. USER INDEMNIFICATION

The User agrees to indemnify, defend, and hold harmless 8888 HOME, its directors, officers, employees, agents, suppliers, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

• I. The User's access to or use of the Site in violation of this Policy.
• II. Any content uploaded, posted, or transmitted by the User through the Site.
• III. Any violation of applicable law or the rights of third parties committed by the User.
• IV. Any dispute or controversy arising between the User and a third party resulting from the User's conduct on the Site.

CLAUSE NINE. ENFORCEMENT MEASURES

In the event of a violation of this Policy, 8888 HOME reserves the right, at its sole and absolute discretion, to take any of the following measures, without prior notice, without liability, and without prejudice to any legal action it may pursue:

• I. Issue a warning to the User.
• II. Temporarily or permanently suspend the User's account.
• III. Cancel pending orders without refund, in cases of fraud or serious breach.
• IV. Remove or block content published by the User that violates this Policy.
• V. Report the User's conduct to the competent authorities and cooperate fully in any investigation.
• VI. Pursue civil and/or criminal legal actions for damages caused to 8888 HOME or third parties.

CLAUSE TEN. MODIFICATIONS TO THIS POLICY

8888 HOME reserves the right to modify this Policy at any time, without prior notice, by publishing the updated version on the Site. The continued use of the Site after any such modification constitutes full and unconditional acceptance of the new terms. It is the User's responsibility to periodically review this Policy. The date of the last update will always be indicated at the top of this document.

For any questions regarding this Policy, contact us at: hola@8888home.com

RECITALS

• I. The Site operates as a technological platform for connection, referral, and initial coordination between Users and independent Third Parties involved in purchase, rental, pre-sale, and/or commercialization of real estate.
• II. The determination of requirements, documentation, acceptance criteria, validations, guarantees, timelines, and eligibility conditions is, as a general rule, attributable to independent Third Parties (e.g., owner, seller, landlord, developer, manager, agent, agency, notary, financial institution, insurer, legal policy provider, and/or auxiliary third parties).
• III. Due to the dynamic nature of real estate transactions, such requirements may change, be incomplete, or vary by property, area, profile, and time, without the Operator having material or legal control over such policies.
• IV. The Operator cannot, nor does it intend to, assume responsibility for eligibility, approval, acceptance, signing, formalization, delivery, nor for the handling or custody of documents by Third Parties.

Based on the foregoing, the following is established:

CLAUSES

CLAUSE ONE. Definitions

For all legal purposes, the following terms shall be understood as:

• 1. "User": any person who uses the Site and/or requests contact, requirements, or referral regarding a property.
• 2. "Operator": the entity that operates the Site in connector mode.
• 3. "Responsible Third Party": a natural or legal person independent of the Operator who offers the property and/or conducts the Transaction and/or requests and receives documentation and/or payments (including, by way of example and not limitation: owner, seller, landlord, developer, manager, agent, or agency).
• 4. "Transaction": any purchase, rental, promise, negotiation, formalization, reservation (if applicable), and/or contractual relationship related to the property.
• 5. "Requirements": any eligibility criterion, pre-condition, guarantee, validation, investigation, policy, surety/jointly liable party, authorization, form, deadline, document, or set of documents requested for a Transaction.
• 6. "Documentation": any information or file provided by the User, including personal data, identification, proof of income, references, statements, forms, or equivalents.

CLAUSE TWO. Nature of the Site: administrative referral; absence of obligation of result

• 1. The User acknowledges and accepts that the Operator provides solely a referral and initial coordination service, which does not imply any obligation to achieve, secure, or guarantee: (a) approval or acceptance of the User; (b) User eligibility; (c) completion of the Transaction; (d) signing of contract; (e) delivery of property; (f) obtaining credit or financing; or (g) acceptance of economic conditions, guarantees, or documents.
• 2. The User acknowledges that every substantive decision regarding Requirements and eligibility belongs to the Responsible Third Party and/or intervening third parties, in accordance with their internal policies.

CLAUSE THREE. Strictly informational nature; NO publication of Requirements by the Site

• 1. The User acknowledges and accepts that the Site does not publish, provide, suggest, recommend, standardize, validate, interpret, or maintain lists (total or partial) of Requirements or Documentation for purchase, rental, or any Transaction.
• 2. Consequently, the User acknowledges and accepts that: (a) no content on the Site shall be interpreted as a guide, promise, checklist, advisory, pre-validation, or minimum standard of Requirements; and (b) the Operator assumes no obligation to inform, explain, update, retain, verify, or guarantee any Requirement.

CLAUSE FOUR. Exclusive determination by Third Parties; variability; changes without prior notice

• 1. The User acknowledges and accepts that Requirements shall be defined, modified, required, evaluated, and applied exclusively by the Responsible Third Party and/or by intervening third parties (including, by way of example and not limitation: notary, financial institution, insurer, legal policy provider, condominium manager, and/or auxiliary providers).
• 2. The User accepts that Requirements may vary by: (a) specific property; (b) area, regime, type of transaction, and amount; (c) User profile; (d) payment/financing method; (e) operational risks or internal policies; and (f) market or regulatory circumstances; without generating any liability for the Operator.

CLAUSE FIVE. Essential User obligation: obtaining Requirements IN WRITING from the Responsible Third Party

• 1. As an essential condition for using the Site for Transaction purposes, the User undertakes to request and obtain from the Responsible Third Party, before providing Documentation and before making any payment, deposit, reservation, advance, or commitment, a written list of Requirements applicable to the specific case.
• 2. Said written list shall, where applicable, identify: (a) the Responsible Third Party receiving the Documentation; (b) delivery deadlines and rejection scenarios; (c) the party responsible for custody and processing of Documentation; (d) associated economic conditions (if any); and (e) parties responsible for refunds/penalties (if any).
• 3. Failure to obtain the written list referred to in this clause shall be the exclusive responsibility of the User, to the fullest extent permitted by applicable law, and the User may not attribute any obligation or liability to the Operator for consequences derived from such omission.

CLAUSE SIX. Accuracy and sufficiency of User information; consequences before Third Parties

• 1. The User undertakes to provide truthful, complete, current, and verifiable information to the Responsible Third Party.
• 2. The User acknowledges that inconsistencies, omissions, falsehoods, or insufficient documents may lead to rejection, termination of negotiation, or imposition of additional conditions by the Responsible Third Party or intervening third parties, without any liability for the Operator.

CLAUSE SEVEN. Sensitive documentation: warnings; no custody; no absolute security guarantee

• 1. The User acknowledges that the exchange of Documentation may involve inherent risks (interception, leakage, misuse by third parties, wrong recipient, forwarding, device loss, unauthorized access, etc.), particularly when conducted via third-party networks, providers, and platforms.
• 2. Unless expressly agreed in writing, the Operator: (a) does not act as documentary custodian of the User's file; (b) does not guarantee that the Responsible Third Party applies specific security measures; (c) does not control the Responsible Third Party's internal policies regarding retention, processing, or safeguarding of Documentation; and (d) does not assume any obligation to exhaustively verify the identity or legitimacy of any party.
• 3. The User undertakes, as a minimum due diligence measure, to reasonably verify the identity of the Responsible Third Party and to require written confirmation of: recipient, purpose, and conditions of use/custody of the Documentation.

CLAUSE EIGHT. Technological and telecommunications dependency: delivery/receipt not guaranteed

• 1. The User acknowledges and accepts that the delivery, receipt, display, timely reading, and/or response of communications (email, instant messaging, calls, SMS, links, and notifications) depend on infrastructure and services of third parties (telecommunications operators, ISPs, messaging platforms, spam filters, operating systems, device settings, blocks, and restrictions).
• 2. Consequently, the Operator cannot guarantee timely delivery, receipt, or response from the Responsible Third Party, nor that the User timely receives requests for Documentation or Requirements, nor that they reach their destination.

CLAUSE NINE. Payments linked to Requirements (policies, investigations, guarantees): not received by the Operator

• 1. The User acknowledges that the Operator does not receive deposits, advances, reservations, or payments intended to hold a unit.
• 2. Any payment associated with requirements (e.g., legal policy, investigation, guarantees, third-party commissions, deposits, or others) shall be requested and received by the Responsible Third Party or external providers, under their exclusive responsibility and documentation.
• 3. The User undertakes to demand, before paying: (a) written terms; (b) verified beneficiary; and (c) corresponding proof/receipt from the recipient.

CLAUSE TEN. Exclusion of Operator liability (eligibility, requirements, documentation)

To the fullest extent permitted by applicable law, the User acknowledges and accepts that the Operator shall not be liable for:

• a) the determination, modification, or application of Requirements;
• b) the acceptance or rejection of the User by the Responsible Third Party or intervening third parties;
• c) delays or failures in validations, investigations, or reviews;
• d) use, custody, processing, or loss of Documentation by Third Parties;
• e) technological or telecommunications failures affecting communications; and/or
• f) any consequence arising from the User acting without having Requirements confirmed in writing by the Responsible Third Party.

CLAUSE ELEVEN. Safeguard of non-waivable rights

Nothing in this section is intended to exclude or limit the non-waivable rights of consumers under applicable public policy provisions. Any provision shall operate only to the extent of its legal validity.

RECITALS

• I. The Site functions as a technological means of connection and referral between Users and independent Third Parties (owners, sellers, landlords, developers, agents, agencies, managers, and/or external providers).
• II. Real estate negotiations may involve preliminary communications, letters of intent, and drafts, which may or may not have legal effects depending on their form, content, and signatures.
• III. It is necessary to establish, with the utmost formal rigor, when a Transaction is considered formalized and what documents and acts make it legally binding, as well as to define the Operator's liability, who does not control or guarantee the contractual process of Third Parties.

CLAUSES

CLAUSE ONE. Definitions

For the purposes of this section:

• 1. "Transaction": any purchase, rental, promise, pre-sale, assignment, or legal act relating to a property.
• 2. "Responsible Third Party": the party that offers the property and/or enters into the Transaction with the User (owner, seller, landlord, developer, and/or their agent/agency/manager).
• 3. "Definitive Document": the final contract (and, where applicable, its annexes, inventories, and/or records) containing complete terms and signed by the parties with sufficient authority.
• 4. "Notarial/Registry Formalization": additional formalities applicable to the act (e.g., appearance before a notary public, protocolization, registry inscription), where applicable.

CLAUSE TWO. Matrix rule: the Transaction is only considered binding in expressly formalized cases

• 1. The User acknowledges and accepts that, as a general rule, no Transaction shall be considered valid, binding, or enforceable between the User and the Operator, for the simple reason that the Operator is not a party to the Transaction.
• 2. Regarding the User–Responsible Third Party relationship, the User acknowledges and accepts that a Transaction shall only be considered formalized and binding when the elements applicable to the specific case concur cumulatively, including without limitation: (a) existence of a Definitive Document with complete terms; (b) signature of the Definitive Document by the User and the Responsible Third Party (or their representatives) with sufficient authority; (c) compliance with applicable formalities (e.g., annexes, inventories, acceptance of regulations, guarantees); and (d) where applicable, Notarial/Registry Formalization or any formal requirement demanded by the nature of the act or by the Responsible Third Party itself.
• 3. The User acknowledges that, even where a private signature exists, certain acts may require additional formalities to produce full effects against third parties, and therefore must seek advice and verify with the Responsible Third Party and/or external professionals.

CLAUSE THREE. Preliminary communications: non-binding by default ("SUBJECT TO CONTRACT")

• 1. The User acknowledges and accepts that, unless a document is expressly identified as definitive and signed by the parties with sufficient authority, the following shall not be considered final acceptance or an enforceable contract, by way of example and not limitation: (a) listings, fact sheets, publications, messages, banners, and Site content; (b) telephone calls, WhatsApp, SMS, chats, emails, and/or direct messages; (c) quotes, "prices from", simulations, tax/expense estimates; (d) drafts, projects, minutes, "drafts", comments, marked versions; (e) letters of intent, "LOI", "MOU", informal reservations, calendar confirmations; (f) any "preliminary approval" or "pre-approval" from third parties.
• 2. The User accepts that every negotiation shall be understood as subject to contract, subject to documentary verification, availability, compliance with requirements, and written formalization.

CLAUSE FOUR. Documentary prevalence and hierarchy of instruments

• 1. Where a Transaction exists, the User acknowledges that only the Definitive Document and its signed annexes (including inventories, delivery-reception records, regulations, and/or specifications) shall determine the rights and obligations of the parties to said Transaction.
• 2. Any prior representation, advertising material, or preliminary communication shall be rendered without effect to the extent it is not expressly incorporated into the Definitive Document in writing.

CLAUSE FIVE. Signature and formalization: process, verification of authority, and conditions

• 1. The User acknowledges that the signing process, dates, appearances, identification requirements, payment method, and prior documentation shall be defined by the Responsible Third Party and/or intervening third parties (e.g., notary, bank, insurer, legal policy, manager).
• 2. The User undertakes, as an essential due diligence condition, to reasonably verify: (a) identity of the Responsible Third Party; (b) authority of the person signing/representing; (c) integrity of the Definitive Document (annexes, inventories, economic conditions, cancellations); (d) correspondence between the property offered and the property described in the Definitive Document.
• 3. The Operator assumes no obligation to validate powers of attorney, deeds, authorizations, or the suitability of documents signed between the User and Third Parties.

CLAUSE SIX. Electronic signatures and third-party platforms (no technical guarantee)

• 1. The User acknowledges that the Definitive Document may be signed, when the Responsible Third Party so determines, by electronic means and/or through third-party platforms (e.g., electronic signature providers, email, messaging), subject to their own policies, availability, and functioning.
• 2. The User accepts that the Operator: (a) does not control, manage, or guarantee signature, email, or messaging platforms; (b) does not guarantee delivery, receipt, integrity, reading, or timeliness of links or notifications; (c) assumes no liability for technical failures, outages, authentication errors, blocks, spam filters, or restrictions outside the Operator's reasonable control.

CLAUSE SEVEN. Deposits, reservations, and payments: independence of the Operator

• 1. The User acknowledges that the Operator does not receive deposits, advances, reservations, or payments intended to hold a unit, except where expressly and unambiguously indicated through the Site's own flow (exceptional).
• 2. Any payment related to contractual formalization shall be made directly to the Responsible Third Party or to external providers (e.g., notary, bank, legal policy), under their exclusive responsibility, with written terms and receipts.
• 3. The User undertakes not to pay without: (i) a Definitive Document or sufficient written conditions; (ii) a verified beneficiary; and (iii) a receipt/proof from the recipient.

CLAUSE EIGHT. Traceability and evidence

• 1. The User consents that the Operator may retain operational evidence of Site use (e.g., logs, timestamps, checkbox acceptance, versions displayed) for traceability and defense purposes regarding the connection service, without this implying custody or control of the User–Third Party contract.
• 2. The User acknowledges that the evidence of the contract and its signatures corresponds to the Responsible Third Party and/or the signature platform used.

CLAUSE NINE. Exclusion of Operator liability (contracts and formalization)

To the fullest extent permitted by applicable law, the User acknowledges and accepts that the Operator shall not be liable for:

• a) validity, effectiveness, interpretation, performance, or non-performance of contracts entered into between the User and Third Parties;
• b) errors or omissions in documents issued by Third Parties;
• c) lack of authority of Third Party representatives;
• d) delays or failures by notaries, registries, appraisers, banks, insurers, legal policies, or providers;
• e) losses arising from a negotiation not being formalized;
• f) technological failures of third parties in signing, messaging, or communications.

CLAUSE TEN. Safeguard of non-waivable rights

Nothing in this section is intended to exclude or limit the non-waivable rights of consumers under applicable public policy provisions. Any provision shall operate only to the extent of its legal validity.

RECITALS

• I. The Site may enable, at the Operator's discretion, functionalities that require account registration to facilitate referral, follow-up, scheduling, history, or preferences.
• II. The Operator must preserve the security, integrity, and operational continuity of the Site and its data against misuse, unauthorized access, and prohibited conduct.
• III. It is necessary to establish strict rules regarding the creation, use, security, and termination of accounts, including the authority to suspend/terminate accounts at the Operator's discretion for security and compliance purposes.

CLAUSES

CLAUSE ONE. "Where applicable" nature and reservation of authority

• 1. The User acknowledges and accepts that the Site may operate with or without user accounts, and that the Operator may enable, modify, restrict, or disable registration and/or associated functionalities at any time, for technical, operational, security, or commercial reasons, without generating liability attributable to the Operator, to the fullest extent permitted by law.
• 2. Where accounts are enabled, their use shall be governed by this section as an essential condition of access and use.

CLAUSE TWO. Registration and eligibility to create an account

• 1. To create an account, the User must provide the minimum information determined by the Operator (e.g., name, phone, email, code verification), which must be truthful, complete, current, and verifiable.
• 2. The Operator may, without obligation, apply verification, validation, or anti-fraud measures (e.g., SMS/email confirmation, CAPTCHAs, rate limits, pattern review). Such measures do not constitute identity certification or a guarantee of User legitimacy.
• 3. The Operator reserves the right to reject registrations or account creation requests where there are reasonable indications of risk, fraud, abuse, scraping, impersonation, false information, or any potential breach of the User Conduct section, without obligation to explain reasons and without liability, to the fullest extent permitted by law.

CLAUSE THREE. Credentials, access, and User's duty of custody

• 1. The User is solely responsible for: (a) the confidentiality of their credentials (passwords, codes, access); (b) control of their devices; and (c) all activities carried out from their account, whether authorized or not, except to the extent that the law imperatively determines otherwise.
• 2. The User undertakes to: (a) not share credentials; (b) use strong passwords (where applicable); (c) activate additional security measures when available; (d) immediately report any suspicion of unauthorized access.
• 3. The Operator does not guarantee that third parties cannot access an account due to causes outside its reasonable control (e.g., phishing, malware, device theft, email vulnerability, SIM swap, social engineering), nor does it assume liability for losses arising from such events, to the fullest extent permitted by law.

CLAUSE FOUR. System security; limitations and no availability guarantee

• 1. The Operator may implement or modify security and access control measures (e.g., multi-factor authentication, temporary blocks, risk-based verification, regional restrictions, blacklists) at any time.
• 2. The User acknowledges that the Operator does not guarantee uninterrupted availability of the Site or accounts, nor the absence of technical failures, interruptions, maintenance, provider outages, or events outside the Operator's reasonable control.

CLAUSE FIVE. Prohibited uses linked to accounts

In addition to the general prohibitions of the User Conduct section, the following are prohibited:

• a) creating multiple accounts to circumvent restrictions;
• b) automating registrations or logins;
• c) using accounts for scraping, mass data collection, or spam;
• d) manipulating metrics, forms, or flows;
• e) accessing or attempting to access unauthorized areas;
• f) transferring or selling accounts, or assigning access.

CLAUSE SIX. Suspension, restriction, and termination (broad Operator authority)

• 1. To the fullest extent permitted by law, the Operator may, at its sole discretion and without prior notice: (a) suspend, restrict, downgrade, or limit account functionalities; (b) cancel or terminate an account; (c) block access by IP, device, or pattern; (d) invalidate sessions, tokens, or credentials; where there are reasonable indications of risk, abuse, non-compliance, security concerns, fraud, impersonation, scraping, harassment, or when necessary to protect the Operator, Users, or Responsible Third Parties.
• 2. The User acknowledges that the Operator assumes no obligation to keep an account active, and that no "acquired right" to use the Site exists.
• 3. Termination may imply loss of access to history, messages, or functionalities, without generating liability for the Operator, to the fullest extent permitted by law.

CLAUSE SEVEN. Termination by the User

The User may request the cancellation of their account through the available channels. The Operator may retain minimum records for legal, security, audit, fraud prevention, and defense purposes, to the extent permitted by applicable law and in accordance with the privacy notice.

CLAUSE EIGHT. Record retention; traceability; operational evidence

• 1. The User consents that the Operator may retain technical and operational evidence associated with accounts, including logs, timestamps, IPs, device identifiers, acceptance history, and security events, for: (a) Site operation; (b) fraud/abuse prevention and detection; (c) compliance; and (d) defense in disputes.
• 2. The User acknowledges that record retention does not imply an obligation for the Operator to permanently monitor the account or detect every misuse.

CLAUSE NINE. Account-related communications: third-party dependency

The User acknowledges that verification communications (SMS/email codes), notifications, or links depend on telecommunications providers, ISPs, email/messaging platforms, and spam filters, and therefore the Operator does not guarantee timely delivery, reading, or receipt.

CLAUSE TEN. Exclusion of Operator liability

To the fullest extent permitted by applicable law, the Operator shall not be liable for:

• a) unauthorized access arising from causes outside its reasonable control;
• b) loss of information due to failures of the User's device or third-party platforms;
• c) temporary unavailability of the Site or account system;
• d) suspension or termination for security or compliance reasons;
• e) indirect or consequential damages arising from the use or inability to use an account.

CLAUSE ELEVEN. Safeguard of non-waivable rights

Nothing herein is intended to exclude or limit non-waivable rights under applicable public policy provisions. Any provision shall operate only to the extent of its legal validity.

RECITALS

• I. The Site operates as a technological platform for connection and referral between Users and independent Third Parties (owners, sellers, landlords, developers, agents, and agencies).
• II. Appointments, visits, and in-person or virtual meetings arising from the use of the Site involve interaction between people and travel, which may carry inherent risks, contingencies, third-party conduct, and factors beyond the Operator's control.
• III. By its nature, the Operator cannot guarantee the legitimacy, identity, conduct, safety, suitability, or absence of risks in meetings organized directly or indirectly between Users and Third Parties.
• IV. It is necessary to establish scheduling rules, minimum verification, and expressly identify the assignment of responsibility to Users and Third Parties.

Based on the foregoing, the following is established:

CLAUSES

CLAUSE ONE. Definitions

• 1. "User": person who requests, schedules, or attends an appointment/visit derived from the Site.
• 2. "Responsible Third Party": owner/seller/landlord/developer and/or agent/agency that offers the Property and coordinates or participates in the visit.
• 3. "Appointment": in-person or virtual meeting for verification, tour, negotiation, or delivery of information.
• 4. "Visit": travel and physical access to the Property or a meeting point, with or without accompaniment.
• 5. "Scheduling": process of coordinating the date, time, location, and conditions of an Appointment/Visit.

CLAUSE TWO. Nature of the Operator's service: administrative referral without obligation of result

• 1. The User acknowledges that the Operator, where applicable, provides solely an administrative and technological service of referral and initial coordination of Scheduling, without implying control over the event, the attending persons, the property, the meeting place, or the conduct of any of the parties.
• 2. Consequently, the Operator does not guarantee: (a) that the Appointment/Visit will take place; (b) punctuality, access, or availability; (c) property conditions; (d) legitimacy of the Third Party; nor (e) safety of the meeting.

CLAUSE THREE. Waiver of security, legitimacy, and suitability guarantee for the meeting

• 1. The User acknowledges and accepts that any Appointment/Visit involves inherent risks (including, by way of example and not limitation: personal safety, fraud, identity theft, robbery, extortion, assault, accidents, incidents inside or outside the property, health risks, travel risks, and third-party contingencies).
• 2. The User accepts that the Operator cannot ensure or guarantee that an Appointment/Visit is safe, legitimate, suitable, or risk-free, even when the Operator requests minimum information from some parties or attempts to facilitate coordination.
• 3. The User acknowledges that the responsibility for safety, verification, and attendance decisions rests primarily with the User and the Responsible Third Party, to the fullest extent permitted by applicable law.

CLAUSE FOUR. Identification, minimum verification, and limitations (no certification)

• 1. The Operator may request, as an administrative measure, minimum contact information (e.g., name, phone, email) and, where applicable, additional data strictly for referral purposes.
• 2. The User acknowledges that such requests do not constitute official verification, certification, background check, or guarantee of identity, solvency, or legitimacy of any party.
• 3. The Operator does not conduct, unless expressly agreed in writing, background investigations, biometric validations, exhaustive documentary verification, or identity certifications.

CLAUSE FIVE. Scheduling rules (operational conditions)

• 1. Appointments/Visits are subject to: (a) availability of the Responsible Third Party and/or the property; (b) access conditions (security, condominium, controls, schedules); (c) policies of the owner/management/condominium; (d) prior confirmation.
• 2. The User accepts that the Responsible Third Party may impose access requirements (registration, identification, accompaniment, schedule, internal rules), without this being attributable to the Operator.
• 3. The Operator may, without obligation, establish administrative rules such as: prior confirmation, tolerance window, or rescheduling, for operational reasons.

CLAUSE SIX. Conduct and safety requirements (User obligations)

As an essential condition for attending an Appointment/Visit, the User undertakes to act with prudence and implement reasonable safety measures, including without limitation:

• a) verifying the identity of the Responsible Third Party through independent channels before meeting;
• b) avoiding carrying unnecessary cash or sensitive documents;
• c) sharing their itinerary with a trusted person;
• d) preferring initial meetings in public places where reasonable;
• e) not transferring payments or deposits without written terms and beneficiary verification;
• f) respecting access rules of the property/condominium;
• g) leaving the meeting if signs of risk, coercion, or irregularity are detected.

Failure to implement these measures by the User shall be under their exclusive responsibility, to the fullest extent permitted by law.

CLAUSE SEVEN. Obligations of the Responsible Third Party (primary responsibility)

The Responsible Third Party is the primary obligor with respect to:

• a) coordination of access to the property;
• b) truthfulness of their identity and authority;
• c) compliance with the property/condominium's internal security rules;
• d) conditions of the tour;
• e) conduct of their representatives;
• f) reasonable safety under their control (e.g., accompaniment, internal protocols), where applicable.

The Operator does not substitute for or assume these obligations.

CLAUSE EIGHT. Cancellations, rescheduling, and no-shows (administrative regime)

• 1. Confirmation: The User may be required to confirm attendance in advance (e.g., 12–24 hours), as indicated by the Scheduling channel.
• 2. Rescheduling: The User acknowledges that the Responsible Third Party may reschedule for operational, availability, or security reasons.
• 3. No-show: In case of absence without notice, the Operator may administratively close the request and require a new referral.
• 4. Force majeure events: Traffic, weather, phone/messaging failures, access closures, condominium security, or owner decisions may prevent the visit without any liability for the Operator.

CLAUSE NINE. Prohibition of risky acts and conduct

It is strictly prohibited to use the Site or the appointment/visit process for unlawful purposes, harassment, threats, impersonation, fraud, improper data collection, or any conduct that compromises the integrity of third parties. The Operator may block and report, in accordance with its policies, users or accounts with reasonable indications of improper conduct.

CLAUSE TEN. Exclusion and limitation of Operator liability (for meetings, safety, and third-party acts)

To the fullest extent permitted by applicable law, the User acknowledges and accepts that the Operator shall not be liable for:

• a) security incidents, accidents, injuries, damages, robberies, extortions, assaults, or third-party acts occurring before, during, or after an Appointment/Visit;
• b) identity theft, fraud, or illegitimate conduct by Third Parties or Users;
• c) failures in access control, condominium, or property security;
• d) cancellations, rescheduling, no-shows, or location changes;
• e) any loss arising from travel, time, costs, or User decisions; whenever such events are due to acts or omissions of Third Parties, the User, or factors outside the Operator's reasonable control.

CLAUSE ELEVEN. Indemnification (for User conduct and disputes with Third Parties)

To the fullest extent permitted by law, the User undertakes to hold harmless, defend, and indemnify the Operator against claims arising from: (i) the User's conduct during visits; (ii) User–Third Party disputes; (iii) violation of access rules; (iv) misuse of the Site; and/or (v) incidents caused by false information or imprudent conduct by the User.

CLAUSE TWELVE. Traceability and evidence (consent to records)

The User consents that the Operator may retain evidence of: appointment requests, confirmations, timestamps, referral messages, schedule changes, and operational records, in accordance with the applicable privacy notice, for traceability and defense purposes in disputes.

CLAUSE THIRTEEN. Safeguard of non-waivable rights

Nothing herein is intended to exclude or limit non-waivable consumer rights under applicable public policy provisions. Any provision shall operate only to the extent of its legal validity.

RECITALS

• I. Images, renders, floor plans, sketches, virtual tours, and measurements published may be subject to representation techniques, editing, measurement criteria, and updates.
• II. It is necessary to formally and rigorously establish the merely illustrative nature of such materials and the User's obligation to verify with the Responsible Third Party.

CLAUSES

CLAUSE ONE. Illustrative and referential nature of photos, renders, and graphic material

• 1. The User acknowledges and accepts that all photographs, images, videos, virtual tours, renders, 3D models, infographics, floor plans, sketches, architectural representations, and/or any visual or graphic material displayed on the Site (the "Visual Material") is merely illustrative, referential, and non-binding, unless the Responsible Third Party expressly states otherwise in writing.
• 2. Consequently, the User acknowledges that Visual Material does not constitute: (a) a guarantee of physical condition; (b) certification of measurements or surface areas; (c) a promise of finishes, equipment, or furnishings; (d) a commitment to preservation, maintenance, or delivery; (e) a technical or expert opinion.

CLAUSE TWO. Editing, visual resources, and staging

• 1. The User acknowledges that Visual Material may be subject to: (a) lighting, color, and perspective editing; (b) use of wide-angle lenses, compositions, and framing that alter the perception of dimensions; (c) digital retouching, removal, or visual incorporation of elements; (d) home staging (temporary furnishings/decoration) and/or set dressing; (e) variations due to capture date.
• 2. Consequently, the User accepts that the actual appearance of the Property may differ from the Visual Material and undertakes to corroborate this through their own inspection and verifications.

CLAUSE THREE. Renders, pre-sales, and development: variations due to technical and regulatory reasons

• 1. For properties in pre-sale, development, renovation, or primary commercialization, the User acknowledges that renders, conceptual floor plans, models, graphic records, and preliminary specifications are estimates and may vary due to: (a) technical engineering/architecture adjustments; (b) material availability; (c) construction criteria; (d) regulatory or administrative modifications; (e) developer/owner decisions; (f) construction tolerances and reasonable execution changes.
• 2. The User accepts that only what is agreed in writing in the definitive contract and technical annexes of the Responsible Third Party (quality specifications, final specifications, authorized floor plans, inventories, and/or delivery records) shall be determinative.

CLAUSE FOUR. Measurements, surface areas, and square footage: measurement criteria and tolerances

• 1. The User acknowledges that measurements, surface areas, and square footage shown (land, construction, private area, common area, balconies, terraces, parking, storage, etc.) (the "Published Measurements") are referential, may derive from different criteria (e.g., private area vs. built area), and may vary due to: (a) measurement method; (b) registry vs. physical criteria; (c) construction tolerances; (d) documentary rectifications; (e) floor plan or cadastral updates.
• 2. Consequently, the User acknowledges that Published Measurements are not binding unless expressly certified in writing by the Responsible Third Party with documentary support (e.g., deed, authorized floor plans, registry certificates, appraisal, expert opinion, etc.).
• 3. The User assumes the essential obligation to verify measurements through: (a) physical inspection; (b) independent technical measurement; and/or (c) review of official documentation.

CLAUSE FIVE. "What is included" and elements visible in images (not presumed included)

• 1. The User acknowledges that the presence of furniture, appliances, decoration, lamps, accessories, equipment, art, landscaping, or other elements visible in photographs or renders does not imply their inclusion in the Transaction.
• 2. Only what the Responsible Third Party expressly identifies in writing in an inventory, annex, or definitive contract shall be considered included.

CLAUSE SIX. Origin of Visual Material and assignment of responsibility to Third Parties

• 1. The User acknowledges that Visual Material and Published Measurements originate, in whole or in part, from independent Third Parties, who assume responsibility for their accuracy and currency.
• 2. Consequently, any claim for discrepancies between Visual Material/Published Measurements and the actual condition of the Property shall be directed primarily to the Responsible Third Party, without prejudice to applicable non-waivable rights.

CLAUSE SEVEN. Exclusion of Operator liability (connector)

To the fullest extent permitted by applicable law, the Operator shall not be liable for:

• a) differences between Visual Material and the actual condition of the property;
• b) discrepancies in measurements or surface areas;
• c) changes in finishes or layout;
• d) variations due to construction/pre-sale;
• e) editing or visual resources; when such elements originate from Third Parties and/or are outside the Operator's reasonable control.

CLAUSE EIGHT. Safeguard of non-waivable rights

Nothing in this section is intended to exclude or limit non-waivable consumer rights under applicable public policy provisions. Any provision shall operate only to the extent of its legal validity.

RECITALS

• I. The Site, its design, compilation, functionalities, databases, interfaces, trademarks, and content may be protected by applicable intellectual and industrial property law.
• II. The Operator grants exclusively a limited license to use the Site under these conditions, reserving all rights not expressly granted.
• III. It is necessary to restrict unauthorized uses (including copying, mass extraction, and commercial exploitation) to protect operational integrity and the rights of the Operator and/or Third Parties.

CLAUSES

CLAUSE ONE. Ownership and general reservation of rights

• 1. Unless expressly stated otherwise, the User acknowledges and accepts that the Site and everything comprising it (including, by way of example and not limitation: source and object code, architecture, structure, look and feel, interfaces, texts, compilations, databases, listings, metadata, tools, forms, designs, logos, distinctive signs, trade names, trademarks, graphic elements, audiovisual content, photographs, renders, videos, and documentation) (collectively, the "Assets") are, as applicable, the property of the Operator and/or used under license from third parties.
• 2. All rights not expressly granted to the User are reserved to the Operator and/or its licensors.

CLAUSE TWO. Trademarks and distinctive signs

• 1. The names, logos, trademarks, domain names, and distinctive signs associated with the Site, including without limitation the domain 8888home.com and any trade names used on the Site, are distinctive signs of the Operator and/or third parties, and are protected by applicable law.
• 2. The User does not acquire any right over trademarks or distinctive signs by merely accessing or using the Site. Their use without prior written authorization from the owner is prohibited.

CLAUSE THREE. Limited, non-exclusive, revocable, and conditional license

• 1. Subject to full compliance with these terms, the Operator grants the User a limited, personal, precarious, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Site solely for lawful purposes of consultation and contact referral related to real estate.
• 2. The license is granted without transfer of ownership, without assignment of rights, and may be revoked at any time for non-compliance, security, operational, or Operator decision reasons, to the fullest extent permitted by law.

CLAUSE FOUR. Permitted uses

The User may only:

• a) access the Site through authorized browsers or interfaces;
• b) view Content for informational purposes and legitimate contact with Responsible Third Parties; and
• c) download or print excerpts only when the Site expressly enables this and exclusively for personal and non-commercial use.

Any use not expressly permitted shall be deemed prohibited.

CLAUSE FIVE. Specific prohibitions (without prejudice to others)

It is strictly prohibited for the User, directly or indirectly, to:

• 1. Copy, reproduce, distribute, publicly communicate, make available, modify, transform, translate, adapt, or create derivative works from the Assets;
• 2. Perform scraping, crawling, automated extraction, unauthorized indexing, or mass data collection (including listings, images, metadata, prices, descriptions, or databases);
• 3. Remove, hide, or alter copyright notices, trademarks, legends, watermarks, or legal notices;
• 4. Use the Assets for model training, data mining, data harvesting, or any automated or commercial exploitation without express written authorization;
• 5. Use the Site or its Content for competitive purposes, to replicate listings, build alternative databases, or divert leads;
• 6. Reverse engineer, decompile, disassemble, or attempt to discover source code or components of the Site, except to the extent strictly permitted by mandatory law;
• 7. Use frames/iframes, mirroring, scraping-by-proxy, or present the Site as their own;
• 8. Use the Operator's trademarks in ads, keywords, metatags, domain names, social media accounts, or promotional materials without authorization.

CLAUSE SIX. Third-party content and associated licenses

• 1. The User acknowledges that certain materials may be provided by Third Parties (owners, agents, agencies, developers) and that such materials may be subject to specific copyright, licenses, and restrictions.
• 2. The Operator does not guarantee that the User has the right to reuse Third Party materials; any additional use must be obtained directly from the respective rights holder.

CLAUSE SEVEN. Notice and takedown of content; protective measures

• 1. The Operator may, without obligation, remove or restrict Content upon reasonable indications of infringement, abuse, or rights conflict, or upon request from rights holders or authorities, without generating liability for the Operator.
• 2. The Operator may implement technical protection measures (e.g., rate limiting, watermarking, blocks, CAPTCHAs) to safeguard Assets and prevent improper extraction.

CLAUSE EIGHT. Indemnification for User infringements

To the fullest extent permitted by law, the User undertakes to hold harmless, defend, and indemnify the Operator against claims, damages, penalties, costs, and expenses (including reasonable legal fees) arising from:

• a) unauthorized use of Assets;
• b) infringement of copyright or trademark rights;
• c) scraping or improper extraction;
• d) unauthorized publication or redistribution of Content; and/or
• e) any conduct by the User that violates the rights of third parties.

CLAUSE NINE. Reservation of legal actions

The Operator reserves the right to pursue any applicable civil, administrative, or criminal actions against infringements of this section, including precautionary measures and claims for damages.

CLAUSE TEN. Safeguard of non-waivable rights

Nothing herein is intended to exclude or limit non-waivable rights under applicable public policy provisions. Any provision shall operate only to the extent of its legal validity.

RECITALS

• I. Financing for the acquisition of real estate (mortgage credit or other schemes) is granted and administered by third parties (financial institutions, intermediaries, independent brokers, government entities, insurers, appraisers, and notaries, among others), based on internal policies and applicable regulations.
• II. The Site Operator does not control approval criteria, amounts, rates, fees, timelines, appraisals, or granting decisions, and cannot guarantee approvals or conditions.
• III. Any reference to financing on the Site is merely informational and must be verified directly with the grantor.

Based on the foregoing, the following is established:

CLAUSES

CLAUSE ONE. Definitions

• 1. "Financing": any mortgage credit, loan, co-financing, program, line of credit, payment scheme, preferential rate, subsidy, support, or deferred payment mechanism linked to a property.
• 2. "Grantor": the financial institution, entity, or third party that evaluates, approves, grants, manages, and/or rejects the Financing.
• 3. "User": person who consults or intends to use Financing for a Transaction.
• 4. "Transaction": purchase, promise, acquisition, or any act related to the property.

CLAUSE TWO. Strictly informational nature; no offer; no promise

• 1. The User acknowledges and accepts that any mention, estimate, reference, simulation, "example", "approximate monthly payment", "rate from", "financing available", "pre-approval", or equivalent relating to Financing shown or communicated through the Site is merely informational, orientational, referential, and non-binding.
• 2. No mention on the Site constitutes: (a) an offer of Financing; (b) a promise of approval; (c) a guarantee of conditions; (d) a commitment to response times; nor (e) financial, credit, tax, or legal advice.

CLAUSE THREE. Approval and conditions depend exclusively on the Grantor (and intervening third parties)

• 1. The User acknowledges and accepts that approval, rejection, amount, rate, term, fees, insurance, requirements, appraisal, formalization conditions, timelines, and any determination related to Financing depend exclusively on the Grantor and/or intervening third parties (e.g., appraisers, insurers, notaries, credit bureaus, verifiers, employers, authorities), in accordance with their internal policies and risk criteria.
• 2. Consequently, the Operator: (a) does not approve or reject; (b) does not control eligibility criteria; (c) does not guarantee amounts, rates, fees, terms, or timelines; (d) does not guarantee that the User will obtain Financing even if a "pre-qualification" or "pre-approval" is issued by third parties; (e) does not guarantee that a property is suitable for a specific credit (e.g., due to appraisal, documentation, regime, condition, or Grantor criteria).

CLAUSE FOUR. No intermediation; no representation; no agency relationship

• 1. Unless expressly agreed in writing, the User acknowledges that the Operator does not act as a financial intermediary, credit broker, advisor, representative, agent, or commissioner of the User or the Grantor.
• 2. Any contact with Grantors or credit brokers (where applicable) is made with independent third parties, under their own terms and responsibility.

CLAUSE FIVE. Simulations, calculators, and "from" rates (where applicable): reinforced warning

• 1. Where the Site displays simulations, calculators, or examples of monthly payments/rates, the User acknowledges that such results: (a) are based on generic assumptions; (b) do not account for all factors (credit history, verifiable income, appraisal, fees, insurance, notarial costs, property conditions, etc.); and (c) may vary substantially or prove inapplicable.
• 2. Any expression such as "from" or "preferential rate" shall be understood as subject to eligibility, product availability, Grantor policies, and written confirmation by said Grantor.

CLAUSE SIX. Essential User obligation: direct verification and written confirmation

As an essential condition, the User undertakes to verify directly with the Grantor, in writing, before making any commitment or payment:

• a) eligibility;
• b) requirements;
• c) amount and rate;
• d) fees, insurance, and total costs;
• e) estimated timelines;
• f) formalization conditions; and
• g) grounds for rejection or modification.

Failure to verify is carried out under the User's exclusive responsibility.

CLAUSE SEVEN. Technological dependency and communications: delivery/receipt not guaranteed

The User acknowledges that communications related to Financing (calls, WhatsApp, emails, links) depend on telecommunications and third-party platforms; the Operator does not guarantee delivery, reading, response, or timeliness.

CLAUSE EIGHT. Exclusion of Operator liability

To the fullest extent permitted by applicable law, the Operator shall not be liable for:

• a) rejection or non-approval;
• b) changes in conditions by the Grantor;
• c) delays due to appraisal, insurer, notary, credit bureau, or verifications;
• d) loss of opportunity, processing costs, fees, financial expenses, or penalties;
• e) discrepancies between Site estimates and the Grantor's final conditions;
• f) decisions of the Grantor or intervening third parties; and/or
• g) communication or technology failures outside the Operator's reasonable control.

CLAUSE NINE. Safeguard of non-waivable rights

Nothing herein is intended to exclude or limit non-waivable rights under applicable public policy provisions. Any provision shall operate only to the extent of its legal validity.

CLAUSE FIVE BIS. Non-guaranteed nature of communications; dependency on technology and telecommunications providers

• 1. The User acknowledges and accepts that all communications made or attempted through the Site and/or derived channels (including, by way of example and not limitation: telephone calls, WhatsApp, SMS, email, web chat, links, notifications, and any other messaging means) are subject to the availability and correct functioning of third-party infrastructure, including without limitation: (a) telecommunications operators, carriers, switchboards, mobile networks, fixed networks, and/or voice services; (b) internet service providers (ISPs), routing, DNS, hosting, CDN, and cloud services; (c) messaging and email platforms (including WhatsApp and/or equivalent providers), as well as their policies, restrictions, blocks, verifications, and/or limitations; (d) device manufacturers, operating systems, privacy settings, device permissions, spam filters, blacklists, number blocking, "junk" folders, and/or any filtering, delivery, or prioritization mechanism.
• 2. Consequently, the User accepts that the Operator cannot ensure, guarantee, or be held responsible for: (a) delivery, receipt, display, reading, confirmation, synchronization, or storage of messages; (b) quality, continuity, or stability of calls; (c) network availability, service outages, interruptions, congestion, or third-party failures; (d) delays, losses, duplications, partial deliveries, or format alterations; (e) a Responsible Third Party timely receiving or attending to a referral.
• 3. The User acknowledges and accepts that any "acknowledgment", "double checkmark", "received", "read", "delivered", "voicemail", "unavailable", "rejected", or equivalent signal is an indicator specific to the corresponding technology provider, and does not constitute conclusive evidence attributable to the Operator.

CLAUSE SIX. Response times — "UP TO" maximums, strictly referential and without obligation of result

• 1. The User acknowledges and accepts that response times do not constitute a promise, guarantee, binding SLA, or obligation of result, and are established exclusively as internal administrative parameters, subject to variation.
• 2. Maximum referral attempt timelines (Operator): (a) The Operator may make a first referral attempt to the Responsible Third Party within a period of up to ten (10) business days from the Contact Request, provided that: (i) the User has provided complete and verifiable data; and (ii) reasonable technical operating conditions exist. (b) The Operator may, without obligation, make additional attempts within an administrative period of up to thirty (30) calendar days.
• 3. Response from the Responsible Third Party (variable and indeterminate): The User acknowledges that the Responsible Third Party's response depends entirely on said third party, and therefore may be immediate, delayed, or may not occur at all, without generating any liability attributable to the Operator.
• 4. Administrative suspension/closure: The Operator may classify a request as INACTIVE / NO RESPONSE / NON-REFERABLE and administratively close the follow-up when: (a) the User does not respond, does not confirm availability, or provides incomplete data; (b) technical failures or external provider restrictions exist; (c) the Responsible Third Party does not respond; or (d) internal operational conditions are updated. Reactivation will require a new User request.

CLAUSE SIX BIS. Minimum technical obligations of the User (essential burden)

The User undertakes to: (i) keep channels enabled (do not block numbers; check spam/junk folders); (ii) maintain adequate device connectivity and configuration; (iii) ensure that email and/or messaging accepts communications; and (iv) verify the identity of the Responsible Third Party before sharing sensitive information or making payments. The User's failure to comply with the foregoing exempts the Operator from any liability for lack of communication or delays, to the fullest extent permitted by law.

RECITALS

• I. The Site operates as a technological means of connection, referral, and informational facilitation, and the Operator is not, as a general rule, a party to transactions entered into between Users and independent third parties.
• II. Information, offers, inventory, promotions, documentation, payments, financing, appointments/visits, contractual formalization, and other substantive acts depend on Responsible Third Parties and/or external providers (telecommunications, messaging, maps, financial services, payment gateways, electronic signatures, etc.), outside the Operator's control.
• III. The User chooses to use the Site at their own risk, and the Operator provides the service "as is" and "as available".

Based on the foregoing, the following is established:

CLAUSES

CLAUSE ONE. Nature of the service and liability allocation rule

• 1. The User acknowledges and accepts that the Operator provides exclusively a technology platform service (connector), and does not act as owner, seller, landlord, developer, property manager, representative, agent, depositary, trustee, or as a contractual party to the Transaction, unless expressly agreed otherwise in writing.
• 2. Consequently, responsibility for the Transaction (including information, conditions, payments, refunds, performance, safety of appointments/visits, documentation, permits, and contractual formalization) rests primarily and directly with the Responsible Third Parties and the User, according to their acts and omissions, to the fullest extent permitted by applicable law.

CLAUSE TWO. Specific exclusions

To the fullest extent permitted by applicable law, the Operator shall not be liable for damages, losses, costs, or claims arising from, related to, or attributable to:

A) Content, listings, and third-party information

• a) inaccuracy, lack of currency, errors, omissions, outdated information, or discrepancies in listings, prices, promotions, availability, measurements, photos, renders, amenities, inclusions/exclusions;
• b) acts or omissions of the Responsible Third Party in providing, maintaining, or correcting information;
• c) commercial decisions of third parties (withdrawals, price changes, inventory changes, condition changes).

B) Transactions, contracts, payments, and refunds

• a) negotiations, agreements, promises, contracts, breaches, rescission, penalties, refunds, or disputes between User and Third Parties;
• b) payment instructions, beneficiaries, transfers, deposits, reservations, advances, or any payment made by the User to third parties;
• c) fraud, identity theft, or illegitimate conduct by any third party or User;
• d) notarial/registry processes, appraisals, legal policies, verifications, investigations, banks, insurers, or auxiliary third parties.

C) Financing

• a) approval, rejection, amounts, rates, fees, insurance, requirements, timelines, or conditions determined by credit grantors and/or independent intermediaries;
• b) changes in criteria or results from third-party simulators/tools.

D) Appointments, visits, safety, and meetings

• a) safety, legitimacy, conduct, suitability, risks, accidents, incidents, damages, robberies, extortions, assaults, or any event occurring before, during, or after an appointment/visit;
• b) access decisions, security, entry control, or protocols of condominiums, owners, managers, or third parties;
• c) travel, routes, locations, logistics, and User contingencies.

E) Technology, telecommunications, and external services

• a) failures, interruptions, outages, congestion, blocks, spam filters, message loss, delays, or partial delivery caused by telephone operators, ISPs, messaging/email platforms, map/geolocation providers, electronic signature providers, payment gateways, hosting, cloud, DNS/CDN, or other External Providers;
• b) availability, compatibility, errors, or results from APIs, widgets, integrations, or third-party links.

CLAUSE THREE. Service "as is" and "as available"

• 1. To the fullest extent permitted by applicable law, the Site and its functionalities are provided "as is" and "as available", without guarantees of continuity, absolute accuracy, absence of errors, uninterrupted availability, or fitness for a particular purpose.
• 2. The User acknowledges that the Operator does not guarantee results (e.g., third-party response, property availability, transaction closure, credit approval, application of promotions, visit safety).

CLAUSE FOUR. Exclusion of indirect and consequential damages

To the fullest extent permitted by applicable law, the Operator shall not be liable for indirect, incidental, special, punitive, or consequential damages, nor for loss of opportunity, loss of profits, loss of revenue, loss of data, reputational damage, business interruption, replacement costs, or derived expenses, even if the possibility of such damages had been advised.

CLAUSE FIVE. Maximum liability cap

• 1. To the fullest extent permitted by applicable law and except for those grounds of liability that legally cannot be limited, the total, cumulative, and maximum liability of the Operator to the User for any concept related to the Site, its use, or these conditions shall be limited to: (i) the amount actually paid by the User to the Operator for the use of the Site or Site services (if any) during the three (3) immediately preceding months before the event giving rise to the claim; or, if said amount is nonexistent, then (ii) $0.00 (zero).
• 2. For the avoidance of doubt: payments made by the User to Responsible Third Parties, credit grantors, notaries, insurers, legal policy providers, managers, payment gateways, or other external providers are not considered payments to the Operator and do not increase the cap.

CLAUSE SIX. User assumption of risk and duty of due diligence

• 1. The User acknowledges that use of the Site may involve interaction with third parties, property decisions, and travel; therefore, they assume the essential responsibility to: (a) verify the identity and authority of the Responsible Third Party; (b) obtain conditions in writing before paying or making any commitment; (c) verify payment beneficiaries and documentation; (d) take reasonable safety measures for appointments/visits; and (e) not rely exclusively on Site content.
• 2. To the fullest extent permitted by law, the User accepts that their failure to exercise due diligence breaks or attenuates any intended liability claim against the Operator regarding events outside the Operator's reasonable control.

CLAUSE SEVEN. Force majeure and acts of God

The Operator shall not be liable for non-performance or disruptions arising from events outside its reasonable control, including, by way of example and not limitation: natural disasters, power failures, mass telecommunications/internet failures, governmental actions, closures, labor disputes, provider interruptions, third-party cyber incidents, or any force majeure/act of God event.

CLAUSE EIGHT. Claims procedure and administrative expiry

• 1. As a prerequisite for any claim related to the Site's service, the User must: (a) notify the Operator in writing describing the event, date, available evidence (screenshots, reference numbers, timestamps), and the specific claim; and (b) do so within a maximum period of thirty (30) calendar days from when the User knew or should reasonably have known of the event.
• 2. To the fullest extent permitted by applicable law, any claim submitted outside the above period may be considered untimely for administrative attention and traceability purposes, without this implying a waiver of non-waivable rights.

CLAUSE NINE. Indemnification (additional risk transfer)

To the fullest extent permitted by applicable law, the User undertakes to hold harmless, defend, and indemnify the Operator against claims, damages, penalties, fines, losses, and costs (including reasonable legal fees) arising from:

• a) User breach of these terms;
• b) fraud, impersonation, harassment, scraping, or false information;
• c) disputes between User and Third Parties;
• d) incidents occurring during appointments/visits; and/or
• e) misuse of the Site or third-party data by the User.

CLAUSE TEN. Interpretation and severability

• 1. If any provision of this section is declared invalid, abusive, or unenforceable, it shall be interpreted and adjusted to the minimum extent necessary to make it valid, preserving the intent of maximum protection for the Operator, and the remaining provisions shall survive.
• 2. The exclusion, cap, indemnification, and safeguard of non-waivable rights provisions shall survive the termination of the use of the Site.

CLAUSE ELEVEN. Safeguard of non-waivable rights

Nothing in this section is intended to exclude or limit the non-waivable rights of consumers or Users under applicable public policy provisions. Any limitation, exclusion, or cap shall operate only to the extent of its legal validity.

RECITALS

• I. In Mexico, public policy provisions on consumer protection exist, the rights of which are, in general, non-waivable.
• II. Applicable regulations exist on the protection of personal data held by private parties, compliance with which is the responsibility of each data controller regarding the processing it carries out.
• III. The Site operates as a technological connection and referral platform, and the information, offers, commercial decisions, documentation, payments, contracts, approvals, and other substantive acts depend on independent Third Parties, outside the Operator's control.

CLAUSES

CLAUSE ONE. Definitions

For the purposes of this section:

• 1. "Applicable Regulations": any laws, regulations, administrative provisions, criteria, and authority orders in force and applicable to the specific case.
• 2. "User": person who accesses, browses, or uses the Site.
• 3. "Responsible Third Party": owner, seller, landlord, developer, agent, agency, manager, external provider, and/or any independent third party who offers, manages, negotiates, or formalizes a transaction regarding a property, or who receives information, documentation, or payments from the User.
• 4. "Personal Data": information concerning an identified or identifiable person, within the terms of the Applicable Regulations.

CLAUSE TWO. Governing principle: compliance by each party within its own scope; no general Operator supervision

• 1. The User acknowledges and accepts that the Operator, in its capacity as connector, does not assume a general obligation of audit, comprehensive regulatory verification, certification, permanent monitoring, or compliance supervision of Responsible Third Parties.
• 2. Each Responsible Third Party is the sole obligor to comply with the Applicable Regulations that correspond to them regarding: (i) their offer; (ii) their advertising; (iii) their commercial conditions; (iv) their documentation; (v) their contracts; (vi) their charges; (vii) their refunds; and (viii) their conduct toward consumers/users.
• 3. The User undertakes to conduct themselves in accordance with Applicable Regulations, including duties of truthfulness, non-fraud, non-impersonation, non-harassment, and non-misuse of data.

CLAUSE THREE. Consumer protection: safeguard of non-waivable rights; delimitation of the Operator's role

• 1. Nothing in the Site or these terms is intended to exclude or limit non-waivable rights applicable to the User as a consumer, where so determined by Applicable Regulations.
• 2. Notwithstanding the foregoing, the User acknowledges and accepts that, as a general rule, the Operator is not the substantive provider of the property nor a party to the real estate transaction, and that any substantive obligation related to the offer, price, availability, delivery, preservation, warranties, refunds, penalties, or contractual performance belongs to the Responsible Third Party, to the fullest extent permitted by law.
• 3. Publications, fact sheets, messages, promotions, estimates, or Site content shall be informational and non-binding, unless confirmed in writing by the Responsible Third Party in the corresponding definitive document.

CLAUSE FOUR. Anti-fraud and abuse prevention: no guarantee; discretionary measures; cooperation

• 1. The User acknowledges that real estate activity and digital services may involve risks of fraud, impersonation, social engineering, forged documentation, payments to improper accounts, and other incidents, and therefore the Operator does not guarantee the legitimacy, identity, solvency, or conduct of Users or Responsible Third Parties.
• 2. Without assuming any obligation of result, the Operator may implement reasonable and discretionary prevention measures (e.g., filters, minimum validations, rate limits, blocks, risk flags, confirmation requests), without this constituting certification, expert opinion, guarantee, or official identity validation.
• 3. The Operator may suspend, restrict, or cancel referrals or access when there are reasonable indications of risk, fraud, scraping, harassment, or false information, and may retain technical evidence for security and defense purposes.
• 4. The User undertakes, as an essential condition, to: (i) verify the identity and authority of the Responsible Third Party; (ii) not pay without written terms; (iii) verify payment beneficiaries; and (iv) report unlawful conduct to the competent authorities where appropriate.
• 5. The Operator may cooperate with authorities within the applicable legal framework, when there is a valid request or reasonable indications of an unlawful act, without assuming responsibility for the outcome of investigations or disputes.

CLAUSE FIVE. Personal data protection: distribution of responsibilities; reference to Privacy Notice

• 1. The User acknowledges and accepts that the processing of Personal Data shall be governed by the applicable Privacy Notice published or made available on the Site, which is incorporated by reference as an integral part of the terms of use, to the extent applicable under the Applicable Regulations.
• 2. The Operator shall process Personal Data only to the extent necessary for the operation of the Site (e.g., contact referral, security, traceability, and abuse prevention), in accordance with its Privacy Notice.
• 3. The User acknowledges that Responsible Third Parties that receive Personal Data from the User (e.g., to assess eligibility, coordinate visits, issue contracts, request documentation, collect payments, or manage financing) may act as independent data controllers of such processing and must therefore have their own notice, policies, measures, and legal bases. Consequently, any claim regarding the processing of Personal Data by a Responsible Third Party must be directed primarily against said Responsible Third Party, to the fullest extent permitted by law.
• 4. The User authorizes and consents that, for referral purposes requested by the User, the Operator may transfer or communicate to Responsible Third Parties the minimum information necessary to attend to the request (e.g., name, phone, email, and search criteria), without this implying the Operator's control over the subsequent processing by such third parties.

CLAUSE SIX. Information security: reasonable measures; no absolute guarantee; technological dependency

• 1. The User acknowledges that no system is infallible and that there are inherent risks in the transmission of information over third-party networks and platforms (telecommunications, ISPs, email, messaging, cloud), and therefore the Operator cannot guarantee absolute security, uninterrupted continuity, or total absence of incidents.
• 2. Without assuming any obligation of result, the Operator may implement reasonable administrative, technical, and physical measures to protect Personal Data under its control, in accordance with its Privacy Notice and Applicable Regulations.
• 3. The User undertakes to protect their own devices, credentials, and channels (e.g., avoid phishing, do not share codes, check filters/spam, maintain basic security), acknowledging that incidents arising from the User's environment or external providers are outside the Operator's reasonable control.

CLAUSE SEVEN. Exercise of rights and requests: segregation by data controller

• 1. Any User request regarding Personal Data (access, rectification, cancellation, objection, revocation, or other applicable rights) must be directed in accordance with the procedure indicated in the Privacy Notice of the corresponding data controller.
• 2. The User acknowledges that Responsible Third Parties manage their own files, contracts, and documentation; therefore, the Operator does not guarantee the management of rights against third parties, nor does it assume custody of documentation that the User delivers directly to a Responsible Third Party.

CLAUSE EIGHT. Restrictive interpretation; severability; final safeguard

• 1. This section shall be interpreted so as to maximize the assignment of obligations to the party who materially and legally controls the act (Responsible Third Party/User), without intending to exclude non-waivable rights.
• 2. If any provision is considered invalid or unenforceable, it shall be adjusted to the minimum extent necessary, with the remainder surviving.
• 3. Safeguard: Nothing herein is intended to exclude or limit non-waivable rights under applicable public policy provisions.

FINAL NOTIFICATION CLAUSE (SOLELY FOR PURPOSES OF THE SITE'S CONNECTION SERVICE)

For notification purposes related exclusively to the Site's connection/referral service and this section:

OSGO CAPITAL — RFC: OCA200623SK5

Address: C. Ignacio Mariscal 24, Tabacalera, Cuauhtémoc, 06030 Mexico City, CDMX

Tel.: (55) 5818-8011

Email: hola@8888home.com