WEBSITE TERMS OF USE

VERSION 1.0 · LAST REVISED ON: August 28, 2025

The website located at 8888home.com (the “Site”) is a copyrighted work belonging to 8888 Global Inc. (“Company,” “us,” “our,” and “we”). Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms.

THESE TERMS OF USE (THESE “TERMS”) SET FORTH THE LEGALLY BINDING TERMS AND CONDITIONS THAT GOVERN YOUR USE OF THE SITE. BY ACCESSING OR USING THE SITE, YOU ARE ACCEPTING THESE TERMS. IF YOU DO NOT AGREE WITH ALL OF THE PROVISIONS OF THESE TERMS, DO NOT ACCESS OR USE THE SITE.

PLEASE BE AWARE THAT SECTION 10.2 CONTAINS AN AGREEMENT TO ARBITRATE, A CLASS ACTION WAIVER, AND A JURY TRIAL WAIVER.

1. ACCOUNTS

1.1 Account Creation. To use certain features, you must register for an account (“Account”) and provide accurate information. You agree to keep your Account information current. You may delete your Account at any time. We may suspend or terminate Accounts at our discretion.

1.2 Account Responsibilities. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your Account. You must notify us immediately of any unauthorized use.

2. ACCESS TO THE SITE

2.1 License. We grant you a limited, non-exclusive, non-transferable, revocable license to access the Site for personal, non-commercial use only.

2.2 Restrictions. You may not:

  • Copy, distribute, sell, or commercially exploit the Site or its content.
  • Reverse-engineer, disassemble, or attempt to extract source code.
  • Build a competing product or service.
  • Use automated tools to scrape or mine data.

2.3 Modification. We may change, suspend, or discontinue the Site at any time without liability.

2.4 Ownership. All intellectual property rights belong to 8888 Global Inc. or its suppliers. No rights are transferred to you other than those explicitly granted in these Terms.

2.5 Feedback. Any suggestions you provide may be used by us freely and without obligation.

3. USER CONTENT

3.1 User Content. You are solely responsible for any content you submit (“User Content”). You represent and warrant that your User Content complies with these Terms.

3.2 License to User Content. By submitting User Content, you grant 8888 Global Inc. a worldwide, royalty-free, irrevocable license to use, copy, distribute, display, and create derivative works from your User Content in connection with the Site.

3.3 Acceptable Use Policy. You agree not to:

  • Upload illegal, offensive, or infringing content.
  • Distribute malware or harmful code.
  • Engage in harassment, spam, or fraudulent activity.
  • Interfere with the Site’s functionality or security.

3.4 Enforcement. We reserve the right to remove User Content or terminate Accounts at our discretion.

4. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless 8888 Global Inc., its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including attorneys’ fees) arising from your use of the Site, violation of these Terms, or violation of third-party rights.

5. THIRD-PARTY LINKS & ADS; OTHER USERS

5.1 Third-Party Links & Ads. We are not responsible for third-party websites or advertisements linked on the Site. You access them at your own risk.

5.2 Other Users. We are not responsible for User Content from other users. Any disputes are solely between you and other users.

5.3 Release. You release 8888 Global Inc. from any claims related to disputes with third parties or other users.

6. DISCLAIMERS

The Site is provided “AS IS” and “AS AVAILABLE.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

7. LIMITATION ON LIABILITY

To the maximum extent permitted by law, 8888 Global Inc. shall not be liable for indirect, incidental, special, consequential, or punitive damages, even if advised of such damages. Our total liability shall not exceed fifty U.S. dollars (USD $50).

8. TERM AND TERMINATION

We may suspend or terminate your access at any time for any reason. Certain provisions (including indemnification, disclaimers, and limitations of liability) survive termination.

9. COPYRIGHT POLICY (DMCA)

If you believe your copyrighted work has been infringed, notify our designated agent:

Designated Agent: Josue Gonzalez

Address: 1301 N Broadway STE 32230, Los Angeles, California 90012

Telephone: 818-308-1799

Email: hello@8888home.com

Your notice must comply with the Digital Millennium Copyright Act (17 U.S.C. § 512).

10. GENERAL

10.1 Changes. We may update these Terms from time to time. Continued use of the Site constitutes acceptance of updated Terms.

10.2 Dispute Resolution & Arbitration. All disputes will be resolved through binding arbitration in accordance with the Federal Arbitration Act and administered by JAMS. You waive your right to a jury trial and to participate in class actions, except as otherwise provided in these Terms.

10.3 Export. You may not use or export the Site in violation of U.S. export control laws.

10.4 Disclosures for California Residents. You may contact the California Department of Consumer Affairs at 400 R Street, Sacramento, CA 95814 or (800) 952-5210.

10.5 Electronic Communications. You consent to receive electronic communications from us.

10.6 Entire Terms. These Terms are the entire agreement between you and us regarding use of the Site.

10.7 Copyright/Trademark Information. Copyright © 2025 8888 Global Inc. All rights reserved. All trademarks, logos, and service marks displayed on the Site are the property of 8888 Global Inc. or third parties.

10.8 Contact Information:

Josue Gonzalez

Address: 1301 N Broadway STE 32230, Los Angeles, California 90012

Telephone: 818-308-1799

Email: hello@8888home.com

8888 Global Inc. (“Company,” “we,” “us,” or “our”) values your satisfaction. This Return & Refund Policy (“Policy”) applies to the purchase of physical goods (“Products”) through 8888home.com (the “Site”). The **Effective Date** of this Policy is **August 28, 2025**. By purchasing Products from us, you agree to the terms of this Policy.

1. Eligibility for Returns

1.1 Return Window. Products may be eligible for return within 72 hours of delivery. Returns requested after this period will not be accepted.

1.2 Condition of Products. To qualify, Products must be:

  • Unused, undamaged, and in their original condition.
  • In the original packaging, with all accessories, manuals, and tags.
  • Free from signs of wear, assembly, stains, odors, or alterations.

1.3 Non-Returnable Items. No returns are accepted for:

  • Final sale, clearance, or liquidation items.
  • Custom-made, special-order, or personalized products.
  • Mattresses, bedding, and upholstered items once opened for hygiene reasons.
  • Assembled, modified, or installed items.

2. Return Process

2.1 Authorization Required. All returns require prior written authorization from 8888 Global Inc. Unauthorized returns will be refused.

2.2 How to Request a Return. To initiate a return, email returns@8888home.com with:

  • Order number
  • Product name and SKU
  • Photos showing the product’s condition and packaging

2.3 Return Shipping.

  • Customers are responsible for all return shipping costs.
  • Products must be shipped via a traceable carrier with insurance.
  • Shipping charges are non-refundable.

2.4 Restocking Fee. A 20% restocking fee applies to all approved returns to cover handling, inspection, and repackaging.

3. Refunds

3.1 Inspection. Returned Products will be inspected upon receipt. Refunds are issued only if the Product passes inspection.

3.2 Refund Method. Approved refunds will be issued to the original payment method within 14 business days after inspection.

3.3 Deductions. Refunds will be reduced by:

  • Restocking fees
  • Original shipping costs (including “free shipping” promotions, which will be deducted at actual cost)
  • Any damage, missing parts, or packaging deficiencies

4. Damaged or Defective Products

4.1 Inspection at Delivery. Customers must inspect Products at the time of delivery. Any visible damage must be noted on the delivery receipt.

4.2 Claims. Claims for concealed damage must be submitted to claims@8888home.com with photos within 72 hours of delivery. Claims made after this period may not be honored.

4.3 Company Resolution. At our discretion, we may:

  • Replace the defective Product,
  • Provide replacement parts, or
  • Offer a partial refund.

We do not guarantee identical replacements for discontinued or limited-availability items.

5. Abuse Prevention

5.1 Right to Refuse. We reserve the right to refuse returns from customers with excessive or abusive return behavior.

5.2 Final Authority. 8888 Global Inc. has sole discretion to determine product eligibility, condition, and refund amounts under this Policy.

6. No Waiver of Rights

This Policy does not limit any rights provided under applicable consumer protection laws. However, it sets the maximum extent of return and refund obligations permitted by law.

7. Contact Information

For return requests or questions:

8888 Global Inc.

Address: 1301 N Broadway STE 32230, Los Angeles, California 90012

Email: returns@8888home.com

Telephone: 818-308-1799

Many products offered for sale on 8888home.com require customer assembly. The **Effective Date** of these terms is **August 28, 2025**. By purchasing such products, you agree to the following Assembly Terms.

1. Assembly Responsibility

1.1 Customer Responsibility. Customers are responsible for properly assembling products in accordance with the instructions provided by the manufacturer.

1.2 Manufacturer Instructions. Each product that requires assembly will include assembly instructions supplied by the manufacturer. 8888 Global Inc. is not the author of such instructions and does not warrant their completeness, accuracy, or safety.

1.3 Qualified Assistance. Some products may require professional tools, installation knowledge, or multiple persons for safe assembly. Customers are responsible for obtaining qualified assistance when necessary.

2. Manufacturer Liability

2.1 Design & Instructions. The manufacturer of each product is solely responsible for:

  • The accuracy and completeness of the assembly instructions;
  • The design, engineering, and safety of the product when assembled according to those instructions; and
  • Any warnings, weight limits, or safety notices provided with the product.

2.2 Customer Recourse. If you believe a product includes defective, unclear, or unsafe assembly instructions, your recourse is with the manufacturer of that product.

3. 8888 Global Inc. Disclaimer

3.1 No Assembly Warranty. 8888 Global Inc. makes no warranties or representations regarding the assembly of any product sold through the Site.

3.2 No Liability. To the maximum extent permitted by law, 8888 Global Inc. disclaims all liability for damages, injuries, or losses resulting from:

  • Customer assembly errors,
  • Failure to follow manufacturer instructions, or
  • Use of improper tools, methods, or installation practices.

3.3 Limitation of Remedies. In no event shall 8888 Global Inc.’s liability exceed the purchase price of the product.

4. Professional Assembly Services

Where available, customers may request professional assembly or installation services for an additional fee. If purchased, such services are provided by third-party contractors, not by 8888 Global Inc.. We are not responsible for the acts or omissions of such contractors.

5. Acknowledgement

By purchasing products requiring assembly from 8888home.com, you acknowledge and agree that:

  • Assembly is your responsibility;
  • The manufacturer is solely responsible for the design and instructions of each product; and
  • 8888 Global Inc. is not liable for any issues arising out of assembly.

This Cancellation Policy (“Policy”) applies to all orders placed with 8888 Global Inc. through 8888home.com (the “Site”). The **Effective Date** of this Policy is **August 28, 2025**. By placing an order, you agree to the terms outlined below.

1. Order Cancellations by Customers

1.1 Standard Products. Orders for in-stock, non-custom products may be cancelled within 24 hours of purchase at no charge. After 24 hours, cancellations may be subject to a 20% cancellation fee or denied if the order has already been processed for shipment.

1.2 Custom, Special-Order, or Personalized Products. All sales are final. Cancellations are not permitted once production has started or the order has been confirmed with the supplier.

1.3 Shipped Orders. Orders that have already shipped cannot be cancelled. Customers must follow our Return & Refund Policy if eligible.

2. Order Cancellations by Company

2.1 Right to Cancel. 8888 Global Inc. reserves the right to cancel any order at any time due to:

  • Product unavailability or discontinuation,
  • Pricing or typographical errors,
  • Suspicion of fraud or unauthorized transactions, or
  • Failure to complete payment or verification.

2.2 Customer Notification. If we cancel an order, customers will be notified promptly and issued a full refund to the original payment method.

3. Fees & Refunds

3.1 Cancellation Fees.

  • Standard product cancellations after 24 hours: 20% cancellation fee.
  • Custom or special orders: 100% non-refundable.

3.2 Refund Method. Approved cancellation refunds will be processed to the original payment method within 14 business days.

4. Abuse Prevention

4.1 Excessive Cancellations. Customers who repeatedly cancel orders may have their accounts suspended or restricted.

4.2 Final Authority. All cancellation approvals are at the sole discretion of 8888 Global Inc.

5. Contact Information

To request a cancellation, contact us immediately at:

8888 Global Inc.

Address: 1301 N Broadway STE 32230, Los Angeles, California 90012

Email: myaccount@8888home.com

Telephone: 818-308-1799

All products (“Products”) sold through 8888home.com are manufactured by third parties. 8888 Global Inc. (“Company,” “we,” “us,” or “our”) does not design, manufacture, or test the Products and makes no warranties of any kind regarding them. The **Effective Date** of this document is **August 28, 2025**.

1. No Company Warranty

1.1 Sold “As Is.” All Products are sold strictly “AS IS” and “AS AVAILABLE”.

1.2 No Express or Implied Warranties. To the fullest extent permitted by law, 8888 Global Inc. disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, quality, durability, title, or non-infringement.

2. Manufacturer Responsibility

2.1 Manufacturer Warranty. Any warranties, guarantees, or assurances that apply to a Product are solely provided by the Product’s manufacturer.

2.2 Customer’s Recourse. Customers must direct all warranty claims, repair requests, or replacement demands to the manufacturer in accordance with the manufacturer’s policies and instructions.

2.3 Obligation of Manufacturer. The manufacturer is solely responsible for:

  • The design, materials, and workmanship of its Products.
  • Providing accurate assembly instructions, warnings, and limitations.
  • Determining warranty coverage and remedies (if any).

3. 8888 Global Inc. Liability Disclaimer

3.1 No Responsibility. 8888 Global Inc. has no obligation to repair, replace, or refund any Product due to manufacturer defects, damages, or failures.

3.2 Limitation of Liability. To the maximum extent permitted by law:

  • 8888 Global Inc. shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from any Product defect, assembly, or use.
  • Our maximum liability related to any Product shall not exceed the amount paid to 8888 Global Inc. for that Product.

3.3 Customer Agreement. By purchasing a Product, you acknowledge and agree that your sole recourse for defective or non-conforming Products is with the manufacturer.

4. Non-Transferability

Manufacturer warranties (if any) apply only to the original purchaser and are non-transferable unless the manufacturer specifies otherwise.

5. State Law Rights

Some states do not allow the exclusion of implied warranties or limitations of liability. In such states, this Policy applies only to the maximum extent permitted by law.

6. Contact Information

Questions about manufacturer warranties should be directed to the manufacturer listed in the Product documentation.

For general order support:

8888 Global Inc.

Address: 1301 N Broadway STE 32230, Los Angeles, California 90012

Email: support@8888home.com

Telephone: 818-308-1799

These Promotion Terms & Conditions (“Promotion Terms”) apply to all promotional offers, discounts, coupons, giveaways, bundles, or special events (collectively, “Promotions”) offered by 8888 Global Inc. (“Company,” “we,” “us,” or “our”) through 8888home.com or our official channels. The Effective Date of these terms is August 28, 2025. By participating in any Promotion, you agree to these Promotion Terms in addition to our Terms of Use and Refund, Return & Cancellation Policies.

1. General Terms

1.1 Eligibility. Promotions are valid only for customers who meet the specific eligibility criteria stated in the promotional materials. Promotions are void where prohibited by law.

1.2 Timeframe. Each Promotion is valid only for the specified time period. Late or backdated claims will not be honored.

1.3 Availability. All Promotions are while supplies last. We do not guarantee product availability, sizes, or styles.

1.4 Non-Transferable. Promotions may not be transferred, sold, or exchanged for cash, credit, or other products unless expressly stated.

2. Discounts, Coupons & Codes

2.1 Single Use. Unless otherwise stated, coupons and promo codes are valid for a single use per customer, per household.

2.2 No Stacking. Promotions cannot be combined with other discounts, sales, or offers unless expressly stated.

2.3 Minimum Spend. Some Promotions may require a minimum purchase amount, calculated before taxes, fees, and shipping.

2.4 Exclusions. Certain products (e.g., clearance, custom, or special orders) may be excluded.

3. Free Gifts & Bundles

3.1 Conditional Offers. Free gifts, bundles, or “buy one, get one” Promotions are valid only if the qualifying purchase requirements are met.

3.2 Non-Returnable. Free gifts have no cash value, cannot be returned or exchanged, and are provided “as is”.

3.3 Returned Orders. If an order that qualified for a free gift is returned, the value of the free gift may be deducted from the refund.

4. Misuse & Fraud

4.1 Right to Refuse. We reserve the right to reject or cancel any order that we believe violates Promotion Terms or involves fraud, misuse, or abuse.

4.2 Account Restrictions. Customers engaging in repeated abuse of Promotions may have their accounts suspended or terminated.

5. Company Rights

5.1 Modification. We may modify or cancel Promotions at any time without prior notice.

5.2 Errors. In the event of technical, typographical, or system errors, we reserve the right to correct pricing or promotional terms and refuse any transaction based on incorrect information.

5.3 Final Authority. All interpretations of Promotion Terms are at the sole discretion of 8888 Global Inc.. Our decisions are final and binding.

6. Contact Information

For questions about Promotions, contact:

8888 Global Inc.

Address: 1301 N Broadway STE 32230, Los Angeles, California 90012

Email: promotions@8888home.com

Telephone: 818-308-1799

This Privacy Policy ("Policy") explains how 8888 Global Inc. ("Company," "we," "us," or "our") collects, uses, shares, and safeguards personal information when you visit 8888home.com (the "Site"), purchase our products, or otherwise interact with us. The Effective Date of this policy is August 28, 2025. By using the Site, you agree to this Policy. If you do not agree, you should not use our Site or services.

1. Information We Collect

We may collect the following categories of information:

  • Identifiers (such as your name, address, email, phone number, IP address).
  • Commercial Information (purchase history, product preferences).
  • Internet/Technical Data (device information, browser type, browsing history on our Site, cookies).
  • Payment Information (billing details, payment method).
  • Geolocation Data (if you enable location services).
  • User-Generated Content (reviews, uploaded photos, messages).

We do not knowingly collect information from children under 18.

2. How We Use Your Information

We use personal information for:

  • Processing orders and providing services.
  • Improving our Site, products, and customer experience.
  • Communicating with you about your account, orders, promotions, or policies.
  • Detecting fraud, abuse, or security issues.
  • Complying with legal obligations.

3. Sharing of Information

We may share your information with:

  • Service Providers who help us operate the Site, process payments, deliver products, or provide marketing services.
  • Business Partners for promotions or collaborations.
  • Law Enforcement or Legal Authorities when required by law or to protect our rights.
  • Corporate Transactions (mergers, acquisitions, or asset sales).

We do not sell your personal information for monetary value. However, under California law, certain data-sharing for advertising may be considered a "sale" or "sharing."

4. Your California Privacy Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA:

  • Right to Know: You may request information about the categories and sources of personal data we collect and how we use it.
  • Right to Access: You may request a copy of your personal information we maintain.
  • Right to Delete: You may request deletion of your personal information, subject to exceptions (such as legal obligations, fraud prevention, or transaction completion).
  • Right to Correct: You may request corrections to inaccurate information.
  • Right to Opt-Out of Sale/Sharing: You may opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
  • Right to Limit Sensitive Data Use: You may request limitations on how we use sensitive personal data.

To exercise these rights, email us at privacy@8888home.com or call 818-308-1799. We will not discriminate against you for exercising your privacy rights.

5. Data Security

We implement commercially reasonable safeguards to protect your information. However, no method of transmission or storage is 100% secure. You agree that 8888 Global Inc. is not liable for unauthorized access, hacking, or data breaches beyond our reasonable control.

6. Data Retention

We retain your information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, or to resolve disputes.

7. Third-Party Services

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

8. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a revised "Effective Date." Continued use of the Site after changes constitutes acceptance.

9. Limitation of Liability

To the fullest extent permitted by law:

  • 8888 Global Inc. disclaims liability for indirect, incidental, or consequential damages arising from use of your data.
  • Our maximum liability for any privacy-related claim shall not exceed fifty U.S. dollars (USD $50).

10. Contact Us

For questions or privacy-related requests, contact:

8888 Global Inc.

Address: 1301 N Broadway STE 32230, Los Angeles, California 90012

Email: privacy@8888home.com

Telephone: 818-308-1799

This Shipping Policy (“Policy”) applies to all purchases made through 8888home.com and governs how orders are processed, shipped, and delivered by 8888 Global Inc. (“Company,” “we,” “us,” or “our”).

1. Shipping Coverage

1.1 United States Mainland and Territories. We ship to all U.S. states, including Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, and other U.S. territories and islands.

1.2 Exclusions. Certain oversized or restricted products may not be eligible for delivery to remote or restricted areas. Customers will be notified at checkout if applicable.

2. Shipping Costs

2.1 Variable Costs. Shipping costs are calculated at checkout and may vary depending on:

  • Delivery location,
  • Size, weight, or category of products, and
  • Carrier or delivery method.

2.2 Promotions. Any free shipping offers (if available) apply only to qualifying orders and may exclude oversized, remote-area, or special-order items.

3. Multiple Deliveries

3.1 Sourcing & Fulfillment. To provide competitive prices, we may import, export, or source Products from multiple suppliers, manufacturers, or distribution centers.

3.2 Split Shipments. Orders may be fulfilled in multiple deliveries at no extra cost to the customer, unless otherwise disclosed at checkout.

3.3 Delivery Timeline. Delivery times may vary based on product availability, shipping origin, and carrier performance.

4. Responsibility & Risk

4.1 Carrier Responsibility. Once Products are handed over to the carrier, responsibility for safe and timely delivery rests with the carrier. 8888 Global Inc. is not liable for shipping delays, damage, or loss caused by third-party carriers.

4.2 Customer Responsibility. Customers are responsible for providing accurate shipping information and inspecting all deliveries upon receipt.

4.3 Limitation of Liability. To the fullest extent permitted by law, 8888 Global Inc. disclaims liability for indirect, incidental, or consequential damages arising from shipping delays, missed deliveries, or carrier handling. Our liability, if any, is strictly limited to reshipping the Product or refunding the original purchase price at our discretion.

5. International Imports & Customs

From time to time, Products may be imported to the U.S. to complete your order. Customers are not charged additional customs fees for these imports unless explicitly stated.

6. Order Tracking

Tracking information will be provided when available. Some shipments may arrive separately and may not always include tracking details from all carriers.

7. Policy Updates

We may update this Shipping Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

8. Contact Us

For questions regarding shipping, contact:

8888 Global Inc.

Address: 1301 N Broadway STE 32230, Los Angeles, California 90012

Email: shipping@8888home.com

Telephone: 818-308-1799

8888 Global Inc. – Refund & Disputes Effective Date: August 28, 2025 8888 Global Inc. (“Company,” “we,” “us,” or “our”) strives to provide high-quality products and services. This Refund & Dispute Resolution Policy (“Policy”) governs the circumstances under which refunds may be issued and how disputes are to be resolved. By purchasing from or interacting with 8888home.com (the “Site”), you agree to this Policy.

1. Refund Policy

1.1 Refund Eligibility. Refunds are available only for Products or Services that:

  • Meet the requirements of our Return & Refund Policy.
  • Have been authorized in writing by our support team.

1.2 Non-Refundable Items.

  • Final sale, clearance, liquidation, or custom orders ar non-refundable.
  • Shipping charges, handling fees, and restocking fees are non-refundable.
  • Digital or service-based offerings (if any) are non-refundable once delivered or accessed.

1.3 Refund Method. Approved refunds will be processed back to the original payment method within 14 business days of approval. We are not responsible for delays caused by your payment provider.

1.4 Deductions,Refunds may be reduced by:

  • Restocking fees (minimum 20%)
  • Shipping costs (including promotional “free shipping” charges, deducted at actual cost)
  • Any damage, missing parts, or product depreciation.

2. Dispute Policy

2.1 Customer Commitment.If you are dissatisfied with your purchase or experience, you agree to first contact us at disputes@8888home.com so we can work in good faith toward resolution.

2.2 Dispute Timeframe. All refund requests, billing disputes, or claims must be submitted within 72 hours of delivery or transaction. Requests submitted after this period may be denied.

2.3 Internal Review. Upon receiving a dispute, 8888 Global Inc. will:

  • Review your claim.
  • Request supporting documentation (such as receipts, photos, or communication records).
  • Respond with a decision within 10 business days.

2.4 Final Decision. Refunds and resolutions are granted at the sole discretion of 8888 Global Inc. Our determination is binding unless otherwise required by law.

3. Chargebacks & Payment Disputes

3.1 Agreement Not to File Chargebacks. By purchasing from 8888home.com, you agree not to file a chargeback or payment dispute with your bank or credit card company without first following our dispute resolution process in Section 2.

3.2 Unauthorized Chargebacks. If you file a chargeback without complying with this Policy, we reserve the right to:

  • Contest the chargeback with evidence of fulfillment.
  • Suspend or terminate your account.
  • Recover any costs, fees, or damages associated with the chargeback.

4. Binding Arbitration of Disputes

4.1 Arbitration Agreement. Any dispute that cannot be resolved internally will be handled under the Arbitration Agreement in Section 10.2 of our Terms of Use, which requires binding arbitration with JAMS, a waiver of class actions, and a waiver of jury trials.

4.2 Final and Exclusive Remedy. Arbitration shall be your sole and exclusive remedy for unresolved disputes, except where small claims court or mandatory legal remedies apply.

5. Contact Information

For refund requests or disputes:

  • 📧disputes@8888home.com
  • 📧returns@8888home.com
  • 📞 818-308-1799
  • 📍 1301 N Broadway STE 32230, Los Angeles, California 90012